The Subscription Graveyard: Inside the Enterprise Cloud Services Nobody Remembers to Cancel
Across corporate America, cloud subscriptions quietly renew month after month for services that no one actively uses—some for years after the teams that requested them have been reorganized or dissolved. The financial drain is measurable, but the organizational dynamics that allow it to persist are less frequently examined. This investigation explores why enterprise cloud cancellation is structurally harder than purchase, and what a rigorous service audit process actually requires.